Testimonials

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Discover what our satisfied customers are saying! Visit us on Google Review Centre to see our latest glowing testimonials and join our community of happy clients.

Smokey (Blue Persian) I’ve always wanted a Persian cat. I didn’t know they need a lot of grooming. I work full time so this is an issue for me. So thank God for Svetlana. Smokey has been a client at Pet Universe for a long time, where she gets a full clip and a bath, which she loves. I would strongly recommend Pet Universe to all who love their pets. Thank you Svetlana and Team for your wonderful work.

posted on: 19/04/2014by Paulette    from: Chingford

Pacific-Doh-Re-Mi (Persian Torte Colourpoint) I got Mimi as a rescue cat when her owner died. She arrived looking very matted and depressed; she wouldn’t wash herself and didn’t know what to do. I had not owned a Persian before so I was a bit lost. After a search on the internet I found Pet Universe and booked my first visit. Svetlana was very kind to Mimi and had a natural way which put Mimi at ease. After 2 ½ hours and two full carrier bags of dead and matted fur Mimi looked beautiful. Her coat was silky and smooth and her face was clean and tidy. When we got home I noticed she started to wash herself and become very playful. Mimi now comes every 2 months for bathing and grooming and always comes out looking amazing. They work wonders here at Pet Universe.

posted on: 12/02/2014by Rachel    from: Basildon

Goya (Shihtzu) has been going to Pet Universe for about 3 years now, Svetlana and her staff are excellent at what they do.
They are always extremely helpful especially when choosing which dog products to use, the grooming service is also highly professional. Goya can be temperamental but they have always shown patience – highly recommended, personable groomers.
See you for many years to come!

posted on: 10/09/2013by Justin Harvey     from: London

Bonce looks great and smells lovely. Thank you for removing the “kennel stink” that seemed ingrained.

posted on: 01/09/2013by Bernard Smith     from: London

Thank you for the wonderful job you have done with Lily LeCat, Jock LeCat and Arnold LeCat. All 3 have left their own messages for you and you can see pics of their trip to your salon today on their Facebook pages. Each has an album dedicated to the trip. “My First Trip to the Hairdresser.” They will be back!

posted on: 15/07/2013by Ian Donaldson     from: London