Svetlana and her team always have endless patience with our rescue cat Molly, who can be difficult with strangers at the best of times. She has a fairly long haired coat, and due to an injury received before we had her cannot reach the area at the bottom of her spine to groom it properly so can get fairly matted if she is not groomed properly. Molly has always come home beautifully clean and well groomed, and I can’t praise all the staff at Pet Universe enough for the care that they show her above and beyond that you would expect from a grooming salon. Molly is a very important member of our family, and it speaks volumes that I entrust Molly to them on a regular basis.

I cannot recommend them highly enough!

Dear Svetlana
Hi, i would like to say what a marvellous job you did with my 4 month old persian. I was really amazed at before and after grooming and bath transformation. I had visited Shampooch in Enfield prior coming to you and i must say i was thouroughly disappointed with their services. They hardly spent 5 minutes with trimming of my kitten’s bottom. The hour that you gave speaks for itself.

Now Musa can’t stop cleaning himself, whereas prior he was struggling and his long fur would get in the way. Although it was a one hour journey to you, it was definitely worth it. I am happy and so is my Musa. You’ve got a customer for life!! I certainly won’t be using anyone else for sure!

See you again and thank you and your staff.

Hello Svetlana,

I would like to say a Huge Thank You for taking care of my Bischon Chany today! Becouse we didnt groom her for long time it must have been a hard job for you,the result was brilliant, she looks soo cute and nicely groomed!!!

Thank you also for helping to arrange a pick up for Chany and the pink lead! You are the BEST! We’ll see you in 6 weeks!!!

Thank you and your team!!!

Pet Universe have been keeping my pedigree Maine Coon in top condition for 5 years now. Svetlana’s team of experts are so enthusiastic, kind and knowledgable.

I wouldn’t use anyone else. Thoroughly recommended!!!

I have a persian cat who gets a tremendously fine and full coat. She will be fine for a while and then knots and becomes matted very fast! I have taken her to Svetlana many times now and they are wonderful at their jobs! I have just got back with both of my cats and they are clean, de moulted and seem to feel a lot better.

I would highly recommend Svetlana and her team, they do a very professional job with the utmost care for the animal.. Nothing seems to be too much trouble and I am very glad to have found this service!

Thank you!!!