Pet Universe Ltd has taken all reasonable care in the preparation of the contents on this web site, but makes no representation or warranty of any kind with respect to the operation of the site or the information, content, materials, or products included on this site. To the extent permitted by applicable law, Pet Universe Ltd makes no warranty, express or implied, as to the accuracy, completeness or currency of the information contained in any of the materials on this web site.

Pet Universe Ltd reserves the right to change price and availability information without notice. Pet Universe Ltd shall not be liable to any person for any loss or damage that may arise from the use of any of the information contained in any of the materials on this web site.

Pet Universe Ltd reserves the right to decline orders for bulk or high value purchases. Pet Universe Ltd makes no representation or warranty, express or implied (including, without limitation, warranties as to quality or fitness for purpose) in connection with any product(s) supplied by it under these Terms.

Pet Universe Ltd shall not be liable for economic or financial loss or any special, indirect or consequential loss or damage whatsoever and howsoever arising. No exclusions of Pet Universe Ltd’s liability in these Terms shall apply to any damages arising from death or personal injury caused by the negligence of Pet Universe Ltd or any of its directors, employees or agents or fraudulent misstatement. Pet Universe Ltd does not consider to have entered into a contract of sale for any order placed online until:

• Payment has been made in full to the company for the order (unless other arrangements have been made);
• The goods have been dispatched for delivery to you, our customer;

To be clear, until such a point, we reserve the right to cancel, amend or change an order. If we do so we will always notify you of any change. Any comments, information or delivery requests added to an order placed online or discussed verbally do not form part of any such contract of sale.