I’ve been to this groomer a few times, and every visit left my dog looking sad and stressed afterward. Each time, she claimed my dog was ‘too matted’ and insisted he needed a full shave, despite my polite requests to use extra conditioning. I even explained I was traveling, and other groomers had managed to brush him without shaving, but she refused to listen.Her attitude is rude and lacks compassion, constantly reminding me to be on time as if it’s a factory, not a place for pets. After my third visit, when she once again refused to do anything but shave my dog, I expressed my disappointment, and her response was, ‘Good luck finding a groomer who won’t shave him.’Well, I did find an incredible groomer!!!who took her time, used conditioning, and reassured me that my dog was not matted—just a few small tangles. Unlike this groomer, they genuinely care about the dogs and treat them with kindness. If this place doesn’t change their attitude and approach, they’re sure to lose many more customers.
At Pet Universe, our loving and caring groomers love to pamper pets in our Pet Beauty Salon. Fifty-Cent, a miniature poodle, received one of our extra special Aromatherapy Massages, using Pet Esthe, specially designed aesthetic aromatic oils. We offer a large selection of special treatments for any pet. Our lady masseuses, who work at Pet Universe, are always kind and gentle. Their professional massage techniques will leave your pet feeling invigorated and refreshed. To make the whole experience just a Read More...
